Terms and conditions V1.5 - these terms will apply immediately to customers who sign on or after 3 June 2021 and to all other customers from 8 August 2021.
Terms and conditions V1.4 - these terms will apply to customers who signed before 3 June 2021 until 7 August 2021.
You can find the full terms and conditions for Dojo customers here. You should read these documents carefully.
PCI Attestation of Compliance (AoC)
You can find the documents that confirm your PCI DSS compliance here. You should read these documents carefully.
Fees schedule V1.2 - this schedule will apply immediately to customers who sign on or after 3 June 2021 and to all other customers from 8 August 2021.
Fees schedule V1.1 - this schedule will apply to customers who signed before 8 June 2021 until 7 August 2021.
This document defines all the fees and charges relating to your use of Dojo services. You should use this to help understand your agreement with us, and your monthly invoice.
Interchange and scheme fee guide
This document outlines the costs Paymentsense / Dojo incur in processing your card payments. It’s a regulatory requirement to provide this to our customers. None of these fees are directly charged to our customers, they are blended into the transaction charges explained on the customer agreement and in the fees schedule.
This explains our recommended usage of Dojo services. As per our terms and conditions, customers should use our card machines and other services in line with the operating guide.
This document applies to customers who choose to accept American Express, and outlines their terms and conditions. Please read these carefully if you're going to accept American Express card payments.
Dojo Signup Process Feedback Competition
This document applies to our Dojo Signup Process Feedback Competition.
This guide explains how to get started with mobile ordering with OrderIt. It covers everything from login to order management.